Users, roles & audit

Users lists everyone who can sign into the workshop app. Account owners or other authorised admins can invite new staff, update details, send password resets, or set a one-time password when someone is beside you at the desk.

User management

• Invite people with a work email they actually use. Sign-in and password reset both rely on that address.
• Duplicate email checks run while you type so you do not create conflicting identities inside the same workshop.
• On multi-site organisations, assign people to the sites they should work from so job and vehicle lists stay scoped correctly.
• Keep roles tight: give each person enough access to do their job without handing out account-owner powers by default.

Staff never type a workshop slug to sign in. TreadOS resolves the correct workshop from the email address, and asks for a recognisable organisation name only when the same email belongs to more than one workshop.

Audit log & reporting

Open Settings → Audit log & reporting for business events and sign-in activity. Use it for compliance reviews, investigations, or management oversight. Download only what you need and store exports securely — audit data often contains sensitive operational information.

If you need to understand how a record changed or who performed a high-impact action, start with the audit trail instead of guessing from memory.