General & company profile

General settings control how the workshop behaves day to day: regional defaults, labels customers see, branding hooks, and other tenant-wide preferences. This is one of the first places an account owner should review when setting up or tidying a workshop.

What belongs here

Anything that affects workshop-wide behaviour or default presentation usually lives here. That can include region-sensitive behaviour, customer-facing labels, and broader defaults that many screens rely on behind the scenes.

Company profile

Account owners should also review Company profile for logo and customer-facing details that appear on the portal or other shared outputs. This is where the workshop’s public face starts to take shape.

Good governance

Because these settings affect the whole tenant, they should be changed deliberately and usually by someone who understands the customer impact. A small wording or branding change here can ripple through many pages and outputs.