Job settings & alerts

Job settings control how mobile inspection jobs read when they land in the workshop, how far ahead tread-forecast alerts should warn your team, automatic Re-Torque reminders, and default callout / after-hours charge lines. Open Settings → Job settings.

Only the account master can change these defaults.

Customer report wording

• Default wording length sets how verbose the auto-generated manager summary is when a mobile job first arrives. Managers can still change length when regenerating text on an individual job.
• Optional style notes give plain-language guidance — for example “keep it direct” or “mention urgent replacements first”. Style notes cannot invent facts or override recorded measurements.
• Use Test wording with the sample fitter notes on the page before saving if you want to preview the tone.

Tyre tread forecast alerts

Set how many days and how much distance before minimum tread should trigger warnings in the alert inbox, tread-forecast list, vehicle wheel maps, and customer portal “coming up” panels. Distances are stored in kilometres but displayed in your workshop distance unit.

Customer-level overrides still win when set; blank customer fields mean “use the workshop default from this page”. See also Tread forecasts.

Re-Torque reminders

Turn automatic post-refit Re-Torque reminders on or off. This is the legally required follow-up after wheels were removed and refitted — not a routine Torque Check.

• Optionally limit reminders to vehicles above a GVM (gross vehicle mass) threshold. The New Zealand-oriented default is over 4000 kg so cars do not fill the queue.
• Vehicles with no GVM on file are skipped when a threshold above zero is set — keep GVM filled from registry lookup.
• Set the due distance (typically around 100 km / about 62 mi after refit) and the day fallback used when odometer cannot be compared.

Due items appear in the Re-Torque queue, inbox alerts, and wheel-map badges.

Callout / after-hours charges

Configure inventory lines that are added automatically to a job’s parts and charges when the job is marked as a callout. Search your catalogue, then set the description, quantity, and unit price that should be used. Staff can still edit those lines on the individual job before invoicing.

Add the callout catalogue items under Inventory first if the picker is empty.